FAQ

How do I order?

Scroll through the shoes and click in the box beside it to select it. Add to basket and then proceed to checkout. Follow instructions to pay and you will receive confirmation of your order.

How do I pay?

We accept Visa, MasterCard, American Express, Discover or regular account payments all through PayPal.

When can I expect delivery?

Orders are dispatched within two business days and if there are any delays we will contact you.

I need the shoes as soon as possible?

That’s no problem as we can send them by express post at a cost of €15

Can I return the shoes if not happy with them?

Yes we have a returns policy. Purchases need to be returned within 10 days. A refund or exchange will be available provided the products are unmarked, unworn and in its original packaging. Returns postage is paid by customer.

What if I have a query and need to speak to someone?

If there are any queries or any other information required, please contact mary@heavenlyfootwear.ie